Tuesday, 21 May 2013

27th May 2013 Bank Holiday Delivery Information

27th MAY HOLIDAY 2013



Comfy Living is closed over the Bank Holiday period from 2pm Friday 24th May 2013 - returning on 9am Tuesday 28th May 2013. 

Last orders 3pm May 23rd for delivery May 24th. 

All orders paid between 12noon Friday 24th May, over the bank holiday weekend and up to Tuesday 3pm 28th May inclusive will take automatic delivery on Wednesday 29th May.

All orders paid on Tuesday by 3pm 28th May will take automatic delivery on Wednesday 29th May when the courier resumes normal service. 

NO DELIVERIES ON ANY BANK HOLIDAY OR BANK HOLIDAY WEEKENDS



Friday, 26 April 2013

2013 May Day Bank Holiday Delivery Information

MAY BANK HOLIDAY

Comfy Living is closed over the Bank Holiday period from 5pm Thursday 2nd May 2013 - returning on 9am Tuesday 7th May 2013.

Last orders 3pm May 2nd for delivery May 3rd.

All orders paid between 3rd May - 7th May inclusive are delivered on May 8th.

CLICK HERE FOR DELIVERY TIPS

Please ensure someone is home to take the delivery or provide us with specific delivery instructions at the time of ordering (example: Please deliver to my neighbour at no. 30).

Please note the courier drivers are not insured to carry items upstairs/into a property.

It is recommended not to dispose of your old bed in advance of delivery to safeguard against unexpected issues.

Ensure your address details are correct at the time of ordering to avoid items being shipped to the incorrect addresses. We cannot be held responsible if you have purchased an item and given us the incorrect delivery address.

Friday, 22 March 2013

Easter Delivery and Office Closed

Comfy Living Easter Schedule 2013


LAST ORDERS - Wednesday 27th March for delivery Thursday 28th March

Free delivery is an open slot anytime between 8am-6pm.

MISSED ORDERING?

Order after 3pm on Wednesday 27th March and the next delivery date will be the Wednesday April 3rd


Please do not dispose of your old item before taking delivery.

Ebay customers: Your patience in responding to messages would be appreciated. Please do not leave us negative feedback if we do not respond to your message between Thursday 28th March and Wednesday 3rd April.

Failed deliveries at this busy period of time will be communicated with our 3rd party courier company.

Offices close at 5pm on Thursday 29th March
Offices re-open at 9am on Tuesday 2nd April

Comfy Living cannot be held responsible for delays or damages to items however we assure you all issues will be resolved as soon as possible. We always offer 100% refund of you cancel your order in the first 7 days since point of payment and order.




Delays in delivery are to be expected when we handle over 10,000 orders per month for a tiny percentage of people. We sincerely apologise if this happens to you - 99.4% of the time deliveries happen when requested!


Normal delivery schedule after 3rd April 2013:



Pay before 1pm Monday, take delivery on Tuesday 
Pay before 1pm Tuesday, take delivery on Wednesday 
Pay before 1pm Wednesday, take delivery on Thursday 
Pay before 1pm Thursday, take delivery on Friday 
Pay before 12noon Friday, take delivery on Monday 
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday


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