27th May 2013 Bank Holiday Delivery Information

27th MAY HOLIDAY 2013

Comfy Living is closed over the Bank Holiday period from 2pm Friday 24th May 2013 - returning on 9am Tuesday 28th May 2013. 

Last orders 3pm May 23rd for delivery May 24th. 

All orders paid between 12noon Friday 24th May, over the bank holiday weekend and up to Tuesday 3pm 28th May inclusive will take automatic delivery on Wednesday 29th May.

All orders paid on Tuesday by 3pm 28th May will take automatic delivery on Wednesday 29th May when the courier resumes normal service. 

NO DELIVERIES ON ANY BANK HOLIDAY OR BANK HOLIDAY WEEKENDS

2013 May Day Bank Holiday Delivery Information

MAY BANK HOLIDAY

Comfy Living is closed over the Bank Holiday period from 5pm Thursday 2nd May 2013 - returning on 9am Tuesday 7th May 2013.

Last orders 3pm May 2nd for delivery May 3rd.

All orders paid between 3rd May - 7th May inclusive are delivered on May 8th.

CLICK HERE FOR DELIVERY TIPS

Please ensure someone is home to take the delivery or provide us with specific delivery instructions at the time of ordering (example: Please deliver to my neighbour at no. 30).

Please note the courier drivers are not insured to carry items upstairs/into a property.

It is recommended not to dispose of your old bed in advance of delivery to safeguard against unexpected issues.

Ensure your address details are correct at the time of ordering to avoid items being shipped to the incorrect addresses. We cannot be held responsible if you have purchased an item and given us the incorrect delivery address.

Easter Delivery and Office Closed

Comfy Living Easter Schedule 2013

LAST ORDERS - Wednesday 27th March for delivery Thursday 28th March

Free delivery is an open slot anytime between 8am-6pm.

MISSED ORDERING?

Order after 3pm on Wednesday 27th March and the next delivery date will be the Wednesday April 3rd


Please do not dispose of your old item before taking delivery.

Ebay customers: Your patience in responding to messages would be appreciated. Please do not leave us negative feedback if we do not respond to your message between Thursday 28th March and Wednesday 3rd April.

Failed deliveries at this busy period of time will be communicated with our 3rd party courier company.

Offices close at 5pm on Thursday 29th March
Offices re-open at 9am on Tuesday 2nd April

Comfy Living cannot be held responsible for delays or damages to items however we assure you all issues will be resolved as soon as possible. We always offer 100% refund of you cancel your order in the first 7 days since point of payment and order.

Delays in delivery are to be expected when we handle over 10,000 orders per month for a tiny percentage of people. We sincerely apologise if this happens to you - 99.4% of the time deliveries happen when requested!

Normal delivery schedule after 3rd April 2013:

Pay before 1pm Monday, take delivery on Tuesday 
Pay before 1pm Tuesday, take delivery on Wednesday 
Pay before 1pm Wednesday, take delivery on Thursday 
Pay before 1pm Thursday, take delivery on Friday 
Pay before 12noon Friday, take delivery on Monday 
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday

February Competition Winners!

Thanks to the thousands of people who shared on Twitter, Facebook, online forum communities and competition websites - we had the largest volume of entries since we started to run competitions.

THANK YOU!

The three winners are:

E. Jones from Kent

T. Payne from Devon

F Mallard from Manchester

Follow Comfy Living on Twitter and 'like' us on Facebook to be the first to hear about our next grand give away!

Comfy Living February 2013 Competition

February 2013 Competition

Status: HOW TO ENTER

Email comps@comfy-living.co.uk with the subject 'COMPETITION' and simply send us your name, address and contact number and the answer to the following question:

What colour is the 'Danielle' range of beds and mattresses?

5th February 2013 we reached our goal of 2,000 followers!

When we reach 2,000 Twitter followers we will be awarding fabulous prizes to 3 of our followers! Click here to Tweet #Competition #ComfyComp

Our featured prize is the Danielle Divan Bed set - as featured on ITV's 60 Minute Makeover.

The Double Danielle Divan Set mattress features:

• 13.5 guage open coil spring system
• Stitchbond cover
• Medium Firm spring system
• Hand Tufted finish for extra support
• Manufactured in the UK exclusively by Comfy Living
• UK Standard Double 4ft6 (135cm) Mattress depth 18.5cm

The next prize is one for the gaming generation - a Nevada Gaming Chair manufactured by Comfy Living.

The Nevada is a new fun design and perfect for children using games consoles or simply to sit and relax. Use as a cube or adjust the seating position for the back rest. Easy to store and use. Leather look easy clean surface - simply wipe over with a damp cloth.

• Dimensions (Approx): W48cm x L106cm x H37cm as Bench
• 106cm x H78cm x W48cm as Seat, Seat Depth 50cm
• Faux leather in Black or Chocolate Brown.

Finally - a prize perfect for any kid's bedroom - a super Mia Chair Bed!

17 colours to choose from. Mia Single Chair Bed with 100% cotton drill covers. Chair beds provide a comfortable sleeping experience at a very affordable price. Made with the finest quality fillings and materials.

• Dimensions (Approx): Bed Mode: W58cm x L175cm x H14cm. 
• Chair Mode: W58cm x L72.5cm x H55cm
• Video of all colours below. 

Status: AWAITING UNLOCK

When we reach 2,000 Twitter followers we will be awarding fabulous prizes to 3 of our followers! Click here to Tweet #ComfyComp 

Visit www.comfy-living.co.uk for a huge selection of beds, mattresses, futons and kids chair beds with FREE delivery on everything on site.

Comfy Living are now on Quidco - Earn cashback on every purchase!
Not a member? Sign in with Facebook today for 5% cashback

Futons and Futon Mattresses Chairbeds for Kids

Futons and Chair Beds Next Day Delivery information

All items on Comfy Living are delivered FREE within mainland UK, most items on a Next Working Day service when paid for online before 3pm (Fridays 12 noon). This free delivery service does not provide time estimates which some customers find difficult to fit in around their daily schedule.

The couriers that we use are unable to give time slots or book AM or PM deliveries. Whilst we appreciate that waiting in all day may not be convenient, here’s further delivery services we can offer to try and fit in with the school run or working day:

Courier Special Instructions: You can add these to your order, or email us with your requests. Popular requests include:

Calling In Advance: to allow you to get to your property in time - 5 to 30 minutes is the usual timescale can be requested but cannot be guaranteed, requests for 1 hour before may not always be possible due to the logistical planning the couriers have with their postcode route

Leaving in a Safe Place: Nominating a neighbour, or asking for your futon or bed to be left in a garage, the back of a property, behind a side gate or in a porch or reception area can all be accommodated

School Run: Leave a note on the door nominating a safe place, a telephone number or other instructions are all good ideas when you have to leave for the school run or an appointment

We are unable to provide any specific times for delivery other than 08:00 to 18:00 hours. Comfy Living act as an agent for couriers and so are not able to provide a contact number for a courier for public enquiries. The couriers cannot advise on any time slots to us or direct to our customers and your understanding is appreciated in this matter.

A lot of queries we get when customers order futons, beds and mattresses online are to clarify delivery dates. When ordering from Comfy Living there is a calendar for you to book in your specified delivery date, and full delivery scedules are outlined on our Delivery page. For ease of reference, please see our handy guide to knowing when to expect your delivery:

Quickest available delivery bookings:
Pay before 3pm Monday, take delivery on Tuesday
Pay before 3pm Tuesday, take delivery on Wednesday
Pay before 3pm Wednesday, take delivery on Thursday
Pay before 3pm Thursday, take delivery on Friday
Pay before 12noon Friday, take delivery on Monday
Pay after 12noon Friday/Weekend and before 1pm Monday, take delivery on Tuesday

PLEASE NOTE: We are experiencing high volumes of telephone messages to return customer calls, for a faster response contact us via email.

IMPORTANT: Please do NOT leave a voice message AND duplicate with an email request. Thank you!

Due to the volume of orders and queries we aim to respond to all email queries within 24hrs (1 working day) we thank you for your patience. Currently we are returning telephone messages around a 48hour delay. We recommend you email us for a quicker answer to your query.

Office hours are: 9:00am to 5:00pm Monday to Thursday. Early closing on Fridays 09:00am to 2:00pm.